Customer Safeguarding

Can we re-open?

Yes! We fall into the ‘Outdoor Recreation Exceptions For Closure’ category on the gov.uk website. Therefore, we are one of the types of businesses that can open safely. To do this we have to follow strict guidelines with regards to sports equipment. To follow these guidelines, we ensure that all helmets, suits and gloves are washed and sanitised after every use.

What hand washing facilities do you have?

At the main entrance door we provide hand sanitiser which is a must to use as soon as you enter our facility and is there for your use throughout your visit. We have also upgraded our toilets/hand washing facilities which will be available for use from August 2020.

How do the events work?

All of our events are private, this means that only the people on your booking will be attending your event. Suit up, sign in and briefing is carried out with one household at a time where you will then be allocated a waiting bay to stand in until the other drivers in your group do the same. Once all drivers are ready and in their waiting bay we can then show drivers to their karts, one household at a time. Once your event is over this procedure will be reversed.

My Raceway Kart Centre voucher expired while we were in lockdown, can these be extended?
All Raceway Kart Centre Vouchers will be extended by four months with regards to the expiration dates to give you plenty of time to get booked in!

Please call to BOOK NOW 01427 671223
We look forward to seeing you soon!

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